JeetBuzz Privacy Policy

When registering on JeetBuzz or during the KYC procedure, customers give their permission to use their personal information. However, JeetBuzz places great importance on its users' privacy and tries to protect their confidential information. So, you can rest assured that your details won't be shared with any third parties unauthorized.
Scroll down to see the list of data you may be asked to share with the platform and the ways JeetBuzz uses and protects your information.

Which Information JeetBuzz Collects?

There are several types of information JeetBuzz collects from all customers: personally identifiable details, non-personally identifiable info, telephone calls, and social features. Below, let’s look through each of them in more detail.

Personally Identifiable Information 

Typically, you provide this data when setting up an account, making bets or using other services of the site. These details are required to give you access to certain pages or parts of the platform. Personally identifiable information is collected in all the following cases.

  • When you provide it during your contact with the customer support team.
  • When you sign up on the platform.
  • When you disclose your details in public areas of the site.

The given information covers:

  • First name and surname;
  • Username;
  • Identification documents;
  • Billing address;
  • Email address;
  • Residential address;
  • Website usage preferences;
  • Phone number;
  • Transaction history;
  • Proof of address documents;
  • Payment information like credit/debit card details.

JeetBuzz collects this information only for internal use and never shares it with third parties except if there are any emergencies. Also, you can amend or update this data by getting in touch with the customer support team.

Non-Personally Identifiable Information

All information that doesn’t identify you personally falls into this category. The purpose of gathering non-personally identifiable data is mainly to make the platform as user-friendly as possible and easy to find on the Internet. The key details you give here include such technical aspects as your IP address, language use, date of access, software crash reports, web pages visited, browser type used, and so on.

Telephone Calls and Social Features

All phone calls to and from JeetBuzz customer support are recorded. This is primarily done for security purposes. In addition, if you take part in any of the social features the site offers with its services, like chat rooms, JeetBuzz has the right to store records.

When JeetBuzz Shares Your Information with Third Parties?

JeetBuzz keeps the right to disclose or share your personal information in all the following cases:

  • In order to comply with regulatory or legal requirements;
  • To protect the property and rights of the company and other customers;
  • If you have attempted to defraud the company or are found to have cheated, or if you are involved in game fraud or any other manipulation;
  • To assist in the research on the prevention of gambling addiction. 

The personal information of users JeetBuzz collects may be stored and processed in any of the countries in which the company and its affiliates maintain facilities. So, when using the gambling services on the platform, you voluntarily consent to any transfer of your data outside of your country. 

Customer Rights

First of all, you have a right to rectification. If you have some incorrect information that can’t be changed or alerted from your personal account, you can contact customer support ([email protected]) to get it updated. 

You can also request a copy of your personal information on the site through a request through a live chat or email. You will be given a special form to fill in. The form is not compulsory, but it greatly helps the site give you the data you requested more quickly. In addition, before JeetBuzz grants you a copy of your details, it asks you for proof of your identity to be sure it’s you who is making the request. 

Security of Your Personal Information 

JeetBuzz pays great attention to the security and protection of customer’s private data. The platform stores all of the information it collects in a password-protected and encrypted database residing within its secure network. Specifically, JeetBuzz services support SSL version 3 with 128-bit encryption. 

In addition, JeetBuzz retains users’ personal information as long as it’s needed for legal and business purposes. In identifying the retention periods, the company considers such factors as contractual obligations, local laws, the requirements and expectations of players, etc. JeetBuzz destroys or deletes the information that is no longer needed for retention.